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Privacy Policy

Effective Date: 25 November 2025

Fyler LLC-FZ ("Fyler", "we", "us", or "our") operates the website www.fyler.com (the "Service").

This Privacy Policy explains how we collect, use, store and disclose personal data when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information ("Personal Data"), including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Account information or other data you choose to provide
  • Cookies and tracking data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). Usage Data may include:

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited and time spent
  • Date and time of visits
  • Diagnostic, log and analytics data

Cookies and Tracking Technologies

We use cookies, tags, scripts and similar technologies to operate and improve the Service.

Types of cookies we use include:

  • Session Cookies – to operate the Service
  • Preference Cookies – to remember your settings
  • Security Cookies – for security and authentication

You may instruct your browser to refuse cookies. However, some features of the Service may not function properly without them.

Use of Data

Fyler uses Personal Data and Usage Data for the following purposes:

  • To provide and maintain the Service
  • To manage and improve the Service's performance
  • To notify you about changes or updates
  • To provide customer support
  • To allow participation in certain features when you choose to do so
  • To monitor usage and perform analytics
  • To detect, prevent and address technical issues
  • To comply with applicable laws and protect Fyler's rights

Processing of Data

We process Personal Data based on the following:

  • Your consent
  • The necessity to perform or provide the Service
  • Our legitimate interests in managing and improving the Service
  • Compliance with legal obligations

Retention of Data

We retain Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer period is required by law or necessary to protect our rights.

Usage Data may be retained for internal analysis and security monitoring.

Transfer of Data

Your information may be transferred to, stored in, or accessed from servers located within the United Arab Emirates or other jurisdictions where our service providers operate.

By using the Service, you consent to the transfer of your Personal Data to such locations, which may have different data-protection laws than your jurisdiction.

We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Legal Requirements

Fyler may disclose Personal Data if required to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Fyler
  • Prevent or investigate possible wrongdoing
  • Protect the safety of users or the public
  • Protect against legal liability

Service Providers

We may engage third-party companies ("Service Providers") to:

  • Host the website or platform
  • Provide analytics
  • Deliver customer support
  • Facilitate Service-related functions

These parties may access Personal Data only to perform tasks on our behalf and may not use it for any other purpose.

Business Transfers

If Fyler is involved in a merger, acquisition, or asset transfer, your Personal Data may be transferred. You will be notified prior to such transfer taking effect.

Security of Data

We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

Your Rights

Depending on local data-protection principles applicable in the UAE and GCC, you may request the following:

  • Access to your Personal Data
  • Correction or updating of inaccurate information
  • Deletion of your Personal Data (subject to legal limitations)
  • Withdrawal of consent (where applicable)
  • Restriction or objection to certain processing
  • Information regarding how your data is used

To exercise these rights, please contact us at: info@fyler.com

We may ask you to verify your identity before responding.

Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from minors. If you believe a child has provided data, please contact us so we may delete it promptly.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. We strongly advise you to review the privacy policies of any third-party site you visit. We have no control over and assume no responsibility for their content or practices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by posting the updated policy on this page and updating the "Effective Date" above.

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@fyler.com